| Position Type:
| Reports To:
||Dean of Students
| FLSA Status:
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage the University’s housing and residence life operations in the division of Enrollment and Student Services; provide fiscal and budgetary management for the department; supervise professional and student staff to provide effective operations and programming, and; maintain compliance with all relevant policies, procedures, standards and laws.
- Supervise and administer the residential facilities and operations to ensure a safe, secure, and healthy living environment, including response to crises, proactive measures to educate and train students and staff, and coordinating on-call responsibilities for Housing and Residence Life student and professional staff.
- Respond and appropriately manage emergency situations, crises and health and safety issues that arise within the residence halls.
- Evaluate and assess Housing and Residence Life occupancy, retention and projection trends.
- Recruit, select, train, supervise and evaluate professional staff and student staff.
- Supervise and manage the delivery of educational programs, services and activities for students which directly support the mission of the Division of Enrollment and Student Services as well as the University.
- Develop educational, cultural, social and recreational programs and activities for residential students in a manner that is collaborative with other University departments and units.
- Initiate and coordinate publication and distribution of Housing and Residence Life publications for the purposes of marketing, recruitment, communication and training.
- Approve, coordinate and establish, in consultation with Facilities and other campus partners, priorities for residence hall maintenance including in-house projects and work performed by outside contractors.
- Serve as the primary liaison with other University offices and partners (e.g. Registrar, Financial Aid, Institutional Research, Admissions, etc.).
- Establish short- and long-term goals and objectives for department and staff. Conduct the assessment of goals and reevaluate goals/objectives to reflect the current needs of resident students.
- Coordinate efforts to complete, evaluate and assess defined objectives and tactical items pertaining to residence life, as outlined in the University's strategic plan.
- Assist in the management of food service contracts.
- Ensure data integrity of fields in the residence life application in Colleague. Provide standard and ad-hoc reports as necessary or as requested
- Serve as an advisor to the Residence Hall Association (RHA).
- Serve on University committees as necessary.
- Maintain an accurate and updated residence life records.
- Perform other duties and responsibilities as assigned.
Supervise one full-time, three part-time professional staff and approximately 30 student workers. Complete supervisory responsibilities in accordance with the University's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing student and/or parental complaints and resolving problems and issues.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Professional Experience
- Master’s Degree in Higher Education Administration, College Student Services or related field.
- Five (5) years of related professional experience, including Housing and Residence Life, including increasing levels of responsibility.
- Demonstrated ability to formulate policy, lead/supervise staff, develop and administer budgets, and develop and coordinate educational initiatives.
- Student Conduct Administration experience is preferred.
Knowledge, Skills, and Abilities
- Knowledge of student development theory and student personnel administration.
- Knowledge of student program planning and implementation skills.
- Ability to develop leadership skills in students.
- Ability to be discrete in handling confidential matters, while complying with FERPA regulations.
- Knowledge of rules, standards, regulations and laws regarding student personnel administration.
- Ability to supervise and evaluate employees.
- Ability to adhere to University & departmental policies and procedures.
- Ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to work independently and efficiently to meet deadlines with minimum supervision.
- Knowledge of crisis intervention techniques with the ability to react calmly and effectively in emergency situations.
- Ability to maintain a professional appearance and office atmosphere.
- Ability to provide and demonstrate quality customer service.
- Ability to plan, prioritize tasks and meet deadlines while working on multiple tasks.
- Knowledge of standard office practices and procedures, including filing.
- Proficiency with an integrated administrative system and current computer software programs.
- Fundamental knowledge of data retrieval.
- Ability to make administrative/procedural decisions and judgments.
- Ability to develop, plan, implement and evaluate programs and short- and long-range goals.
- Skill in budget preparation, fiscal management and utilizing resources.
- Strong organizational skills with the ability to handle multiple tasks.
- Ability to maintain a positive attitude and good judgment under pressure.
- Ability to maintain a professional appearance and positive attitude.
- Ability to read and comprehend written instructions, correspondence and memorandums.
- Ability to write routine reports and correspondence. Ability to read and interpret documents such as safety rules, operating/maintenance instructions and procedure manuals.
- Ability to speak effectively before groups of customers or University employees.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
- Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
- Ability to accurately calculate and compute occupancy rates and forecasts.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to develop and interpret a variety of instructions in written, oral, diagram or schedule form.
A valid Texas driver’s license is required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate, with occasional exposure to loud noise. Must be available to work evenings and weekends as necessary. Ability to live on campus with direct responsibilities in an apartment-style housing facility preferred.
To apply for an open faculty or staff position please send a current resume and a cover letter indicating the position desired to: firstname.lastname@example.org, or The Office of Human Resources, Texas Wesleyan University, 1201 Wesleyan, Fort Worth, TX 76105.